Customer care is our top priority, if you are not satisfied with our products after buying from us, please don\'t leave neutral or negative feedback first
, we are always prepared to offer our best service for you so please contact with us so we can help you to solve any problems in the proper way.
1. About perming and dyeing:
our hair extensions can not be dyed and permed
,because the hair is the synthetic hair,If you do that,you will damage the feather hair.
So pls don?t do that!
2. Hair extension length and weight affects the hair thickness:
we have clear description about the hair extension length and weight, please read carefully or consult with us when you purchase from us.
3.About Item description:
we can\'t give you the 100% satisfaction guarantee from all of our customers, after you purchase from us, if you find any problems like wrong colors, quality defect or wrong items being sent to you, please contact us asap so we can help you to find the solution within 24 hours.
International Buyers ? Please Note: a) The item will be shipped ASAP, but we are not responsible for the delay by customs.
b) Import duties, taxes and charges are not included in the item price or shipping charges.
c) Please check with your country?s customs office to determine what these additional costs will be prior to bidding/buying.
d) Who pays for duties and customs fees?
All international orders are subject to duties, taxes and fees as determined by their local government. The customer is responsible for all duties and taxes. FedEx and USPS only act as the collects for the fees due to Customs. The fees due are based by each case. If the order is purchased as a gift, please specify in the ?order detail? during checkout, and we can mark the package as Gift.
Notice:Due to the photograph lights and different computer resolution, there will be a bit off color, please bought carefully if you mind.
Use a mild Shampoo, Rinse and leave to dry.
Comb with a WIRE brush after dry.
If the hair is straight, please straighten it after wash. If it is wave ,please put some hair gel for holding this wave.
You can perming dyeing, but please remember do not do this too frequent, and remember to use the nutrition water.
The combs you`d better choose the round width row spacing.pan>
Washing liquid must be the acidity.
Do not discover the hair on sunshine too long.
Do not blows the root of hairs too near with the hair drier.
Do not grasping the root of hair overexert when washing.
We accept credit card for payment, Western Union and Bank transfer.
we ship the items to the worldwide via Registered Air Mail
acquiescently,the shipping time
is about the 18-25 buiness days.
(except Italy ,because of delay during Italian Custom Clearance, we suggest EMS express to Italy).sometimes delay may happen because of air flight, customs inspection, so if you don\'t receive your parcel in long time, please keep in contact with us so we can follow up the parcel; what we can assure you is that we will give you the full refund if you don\'t get the parcel finally, so you don\'t need to issue the dispute.
Please, make sure to provide us with correct, precise, and detailed shipping Address.(include:name, telephone number and address used for shipping,e-bay user name, method of payment and date)
all the parcels will be declared as gift and we will try our best to help you to legally minimize tax. But we are not responsible for any duty or tax.
Pls check the items after you get the parcel, if you are not satisfied with the items, pls don?t use them and contact us for the returning, Notice: for the used or damaged items due to your reason, we won?t accept the items returning; Shipping charges are nonrefundable.if you have any problem with your received items pls contact me ,i will try my best to resolve your problem !
1. If you are satisfied with our products and service, please help to leave "Positive Feedback" and "5 Perfect Stars" for us when you receive your items and we will do the same for you. Thanks in advance!
2. If you have any questions regarding the transaction, before leaving any feedbacks, please contact us and give us an opportunity to find a solution. Thank you!