When you received your parcel, the sponge may have a different with what we described on our listing.
Please don\'t worries, Coz we compressed the sponge, when packed and as there is a long time of compression, the sponge may have a little difference and it may need a few times to restore.
And because the sponge is too large to pack, without compression, we cannot send them out. Wish you can understand.
When you received it, please put them in the water for a time, and then dry them by naturally, and then the items will 100% return to original states.
And the sponge will be more easily damaged after wet, please be more attention when you try to dry them by hand.
1.We will do our best to serve for you.2.If you feel disappointed with the item you received, please let us know within 7 days.3.Shipping charges are non-refundable. Item must be unused, tags attached, and in restockable condition. You are responsible for paying the return shipping.4.Returns must first be approved by us via email contact in Aliexpress and please contact us before opening any dispute or leaving any neutral/negative feedback.
Contact Us1.Please email us through message if you have any questions, we will response you within 24 hours.2.We strive for 5-star service by stating upfront our policies, our shipping rate. If you were pleased with this transaction, please respond with all 5 stars! Thank you!3.Please contact us through message with any questions you may have. We are more than happy to help. We want you to be more than satisfied with your purchase!