6. In order to ensure you receive you order tax free upon import, we will declare it as a GIFT under value $10.00. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer\'s responsibility. Serious buyer only: If the item is damaged when arrived, you must notify us within 48 hours, or we are unable to exchange it for you. We don\'t responsible for any physical damage or damage is caused by buyers misuse. Buyer is responsible to pay return shipping fee. Please return it within 2 weeks , less all shipping and handling fees. All returns must be authorized by us first and all items returned must be in its original package and in good condition. Otherwise, the return will be refused and NO REFUND. Two ways of solution for buyers: 1. Exchanged: Well offer buyer another item in good quality with free shipping after we get the package. 2. Refund: Well offer full refund after we get the package. 1.We depend on our customer satisfaction to succeed. Therefore, PLS do leave us positive feedback if you are satisfied with our item and service! 2.PLS contact us before leaving any negative or neutral feedback. Our aim is to provide Top Level Customer Service; we will work with you to solve any problems. Thank you for contacting BoBoCart. We will respond to your inquiry within 24hrs during business hours 10:00am to 7:00pm (Beijing Time) Sunday to Friday (EXCEPT SATURSDAY). If no response within 24 Hours, please check the spam in your mail box.
Thank you very much for your comming!
1. What\'s the warranty with your pruduct? Normally, out product have half a year or one year warranty. 2. Do you have tracking number with my item? Yes, usually, the item will be shipped out at the next day or 48 hours after received your payment.
We will add the tracking number on aliexpress after we ship the item. You may ask for the tracking number later or check it from aliexpress. 3. Is this the brand new item? Yes, it\'s brand new.
if you have any questions ,please contact us with aliexpress message.we will ansower your question ASAP.