Freight: to worldwide , send by China Post Airmail.Free Shipping Delivery time about 7-18 business days. Some country may delay 1-2 weeks. We ship goods within 2 Business days after receiving cleared payment.
Following is the normal arrival time rate for your reference:CountryBusiness Days(not including holiday)5-910-1516-2021-2526-35>35United StatesRated(time arrived)5.1%50.1%33.6%7.5%3.7%Contact usEuropeRated(time arrived)8.6%61.2%19.1%7.0%4.1%Contact usAustraliaRated(time arrived)4.7%52.6%30.2%9.6%2.9%Contact usCanadaRated(time arrived)6.7%50.6%30.4%8.5%3.8%Contact usRussiaRated(time arrived)1.5%10.3%29.7%41.2%18.8%Contact usAsiaRated(time arrived)10.5%30.6%43.8%12.1%4.0%Contact usOther CountryRated(time arrived)3.5%25.0%47.9%17.9%5.7%Contact usWe do our best to provide quick service. However, as Severe weather, Clean Custom, Holidays etc reason, sometimes unforeseeable delays can occur. If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it.
Attention: If you want the goods urgently, we can send it by EMS or UPS,DHL etc. But have to plus some freight .Do contact us first if you want to change to EMS,UPS,DHL etc courier.
Return Policy:If you products have any defect or delay, please do not open case or not leave Negative & Natural feedback, it can not solve any problems .But just tell us, we will do our best to solve it.
If you are satisfied with your purchase, we sincerely hope you can leave us a positive Feedback and four 5-star Detailed Seller Ratings (DSR), which are of vital importance to the growth of our small business.
Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. Only 5-Detailed Seller Ratings are welcome.
About US: ORIENT--TEA CO.,LTD is a professional tea factory located in GuangDon Province, China. Main produce Blooming flowering tea; Lapsang Souchong black tea; Wu-yi Oolong, White Tea etc. Strictly comply with HACCP to control quality. Our products can meet FDA, Eu standard, Japanese standard, QS standard etc. Welcome to be our distributor.