Customer service product warranty:
Within 15 days from the day of delivery, such as the receipt of goods not satisfied (non quality problems) and not affect the product sales, we are free of charge for you to provide a replacement service and return shipping back and forth to the customers themselves.
Quality problems, within 1 years of free maintenance, free replacement parts (including electronic originals), man-made damage not in the warranty. After 1 years of problems, maintenance free, charge replacement cost.
1, our products are not perfect products, please on the surface of the product do not require excessive perfection, after all, is a hand made. But we guarantee that in low profit at the same time, will try to better the quality of products, this is our commitment to you.
2, the product is taken in natural light, as far as possible to make the product appear the color of, but there will inevitably be affected by the weather, light, display color and other factors influence, there must be a certain color, this situation is not regarded as quality problems. Please have the concerns of customers before buying must ask.
3, each product will be strictly inspected before shipment, but transit bumps there will inevitably be individual products to customers still will have a bad situation. Quality problems arise, we promise to return. Our profits have been kept to a minimum, so have a bad product, please keep, after accumulating a certain amount with the return to the us. We will be your return, or deduct the amount from the payment or delivery, and together back to you. So the return return costs required by the customer to your own responsibility, reject all returned to pay the freight, thank you for your cooperation!
4, because the lithium batteries are consumables, please receive the goods after check the battery is normal. And in the future use of regulate the use without the protection of lithium battery is strictly prohibited to make power consumption, must keep the batteries have more than electric charge. As long as not to run out of electricity can be used for a long time, because battery without memory, there is no life, battery depleted battery scrap, whether with or without battery protection, if idle for a long time, need to be charged to save, otherwise self discharge may cause the battery to broken. Receipt of goods within 24 hours if no problem, my company will depend on the normal, the problems found in the 24 hours of battery will not give warranty, please the customer must pay attention! (battery as long as there is no obvious signs of use can be cumulative warranty)
5, the need to point out: the returned products and packaging must be complete and clean. Disassemble and man-made damage had not returned, we after receipt of returned products, test, validation is intact, will immediately arrange for replacement.
6 Tips: we attach great importance to the buyer for each of our evaluation, we will try our best to do customer service service. Please do not do for us evaluation (malicious bad will pull the black, its relationship with the termination of cooperation), this will let us very sad, look forward to working with you!