Shipment: we use china post free shipping if your purchased separately our Gloves,after we received your payment,we will shipping out quickly. about 3-4days we can shipping out.but if your buy our wedding dress too,we will shipping gloves with your wedding dress.please know.Thanks. china post normal take about 15-28 working days to most countries,some countries need more time.we not Guaranteed time.if your need the veil quickly,please choose a fast shipping,like DHL,UPS,and Fedex.if your have any question,please feel free to contact us.Thanks. payment: You can make payment by Escrow,credit card,and any others way. Returns: We accept offer an exchange or refund .The item must be returned in its original condition within 7-14 days to our place. Once the petticoat is received back. We will be happy to refund your payment. regret that shipping cost is non-refundable. Feedback: Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer service.