1) Basically we will choose the most economic way for sending the goods to you.
2) If weight of your parcel is
The amount you pay to us only includes the item’s price and the shipping cost. We do not add Duties, Value Added Taxes, Customs Clearance Fees and other charges.
Buyer needs to pay for the above fees in case that occurred for certain goods. If the parcel returns back to us due to the buyer refuse to pay those fees, we would not send the parcel again unless the buyer completes those fees and pay all the return and resend cost. Buyer can not cancel the order or request refund due to this reason.
Warranty & Return Policy:
- All items are well-packed, brand new, never used, not refurbished.
- All sales are final unless the item is found to be defective within 7 days since you receive the item. If that is the case, the item will be replaced or money refunded at the discretion of the seller.
- Buyer must provide photoes or video and other evidence to seller if the item is found to be defective.
- We offer 14 Days Guarantee. If you do not like it or not happy for any reason, please send it back to us in its original packing (unused condition) without any scratches or damages, and we will refund your money upon receipt of the returned item. Please note, refund on this item is subject to a 10% re-stocking fee, and buyer is responsible for return postage. Please understand that shipping and handling fee in this auction is not refundable. It’s not negotiable.
- For all returns buyer need to pay for the return shipping, while we will pay for sending you a replaced item.
- All returns must have prior authorization. Please note we will not accept any returns that have not been authorized by us. Please contact us before you return the item.
We depend on our customers\' satisfaction to succeed. Therefore, your feedback is extremely important to us.
If you are satisfied with the item and our service, please leave us positive feedback, and we will do the same for you.
We care about our valued customers and understand the concerns and frustrations you might have. If you encounter any problems during the shipping process or any problems with the item, Please give us the opportunity to resolve the problems and we will honestly try our best to solve all the problems for you as soon as we can.
Please contact us before leaving a negative feedback, we will find a solution to meet your requirement and enhance the satisfaction.