Buyer Attention: Sash/Belt/Waistband color:
Our sash color will be same as the picture color. White dress with purple sash; Ivory dress with Pink Sash; light champagne with champagne sash.
If you want other color for sash, please feel free to contact us.:)
1. All dresses are made-to -order. when you select Standard Size, please reference our size chart. You also can give us your exact measurements.
2. As an honest Seller, all the dresses we made in 90% ~ 95% similarity with the original picture EXCEPT our real images
. If you want 100% exactly same, please forgive. No two exactly same leaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your understanding.
3. The price is only for the dress, not include any accessories such as gloves, jacket, veil and petticoat. If you want accessories, please contact us.
4. Affected by many factors, such as lighting, photo angles, digital photo processing, or even a different display resolution, there will be a certain color, can not be avoided, not quality problem. Hope you can understand.
5. If we have real images for our dresses, we must attach them under photos show part, you can reference our real images to decide whether you want to buy it. Also, if you have questions for our image, please feel free to contact us.:)
If you want to custom made, Please let us know :
1. Bust =_______inches or______ cm
2. Waist =_______inches or______ cm
3. Hips =_______inches or______ cm
4. Shoulder to waist =_______inches or______ cm
5. Waist to floor without shoes =_______inches or______ cm
6. Shoulder to floor without shoes =_______inches or______ cm
7. Height =_______inches or______ cm(from the top of head to floor without shoes)
8. Shoes/Heels Height=_______inches or______ cm( which you will wear to match this dress)
9. Dress color =___ (Any color choose or picture show color)
*How To Measure*
*Processing & Shipment*
1. The dress could be finished in 10-25 days. During the special holiday like Chinese Festival Holiday, National Holiday, the processing time will be a little longer. 2. The shipping time is based on shipping method. It will take 1-3 working days around for UPS, 5-7 working days around for DHL, FEDEX, 7-15 working days for EMS, TNT. 3. Free shipping refers to China Post Registered Air Mail & Epacket.
*Return & Refund Policy*
All the dresses we made in 85% ~ 95% similarity with the original picture except our real images dress, if you request 100% same as the picture, please enquiry before payment. Color Mismatch: The setting of your computer screen may alter the color of pictures shown on our website. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped. However, if you are confident that you\'ve received the item in a wrong color, please contact us to see if a return or refund if possible. Sizing Issues: As all of our dresses are hand-swen and custom tailored, the finished gown may vary by approximately one inch
in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. Dress is not the size you ordered: If your dress size differ from the specifications of your order by more than one inches,please feel free to choose from the following option: -- you are encouraged to find a local tailor to make sdjustments. In this case, we will reimburse you for up to $15-30 in tailoring costs. (As most of dresses are factory direct sale with free shipping) If you choose this option,please remember to request a receipt from your tailor as a copy it must be provided when requesting reimbursement. -- you may use our modification service free of charge, we pay shipping fees again, buyer pay return shipping cost. Usually, it will cost $30-45 for shipping fee. Details,please ask the post office. -- you may return the dress to us to receive a full refund, returning shipping cost by buyer\'s expense. Dress is the size you ordered but doesn not fit: -- you may go to a local tailor to have the dress resized (at your own cost). -- you may use our modification service to resize your dress. Contact us, we can fix it for you free with 5 days, buyer pays all the shipping fee. Please be aware that if your order specifications differ too greatly from the final sizing request, resizing may not be possible. But we still will give you a good price if you want a new one. Defective, Damaged or Mis-shipped Item: You are eligible for a refund of full purchase price plus shipping costs for defective, damaged, mis-shipped items. If you believe your item were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier. Details for return to refund if dress in quality issue: 1) Products with quality problem in 7days (from the date products were received) can be returned and refunded. 2) When you making a return, please include a note with your name, address, and order number, a brief explanation of the reason for the return. Please indicate if you prefer an exchange or refund. 3) Shipping and handling is non-refundable. *About Feedback*
1) We do our best to make your online purchase as pleasant as possible, if you have any concerns please do not hesitate to contact us as we truly want every customer to be a satisfied customer!!! 2) It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us!!!
We know the dress for your Special Day! We will do our the best service to make your dress. IF YOU HAVE ANY QUESTIONS,PLEASE CONTACT US IN TIME. We will reply you within 24 hours.