Usually it takes 5-7 days for a dress to be ready for shipping, Embroidered and Heavy Beaded dress takes more 5 days . If you need it urgently, Contact us first, we can rush your order.
Yes,we do.we can make the dress according to your measurements as long as you agree that final alteration might be needed for best fit.We strongly recommend that you have your measurements taken by a professional before buying any gown online.
Yes,all colors shown on our pallet are optional for you.PLS tell us the color name or color number from our chart,then we can make the dress in color you prefer.
Quality: we have 10 years experience in making wedding dress.Details like strong bodice and fully lined.
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
1.Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
1.Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or mis-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
1.Submit a return request to us within 15 days of your order’s shipment*. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from my shop.
SEND WITH DRESSES,SHIPPING FREE!!!