Return Policy: 1. Refunds are only offered for defective products reported within 7 days upon receipt. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#. 3. We will replace your item if it is found to be defective within 14 days. 4. Buyer required paying for his own postage fees to return the item to us. Shipping and handling fees are non-refundable at any case. 5. Please contact us first by email before returning your item, because some solutions may not require returning your item. Returned item must be in new condition with all the accessories. 6. All warranties do not cover the damage due to misuse or compatibility. 7. Please email us first before leaving negative feedback. Give us a chance to serve u. Thank U... 8. We do our best to serve each and every customer the best we can. Warranty and Guarantee: 1.One year Warranty. Guarantee the supply! 2. If item are not satisfactory to you when you received, please return it within 14 days, we will replace a new one or return money back for you. Please contact us before you return it. 3. If you find any defect for item in 3 mouths, we will send you a replacement without additional cost, or make refund after we receive the defective item. 4. If item is defective after 3 months, we can still accept that you send it back to us. A new one will be sent to you after we received the defective item, but you have to pay the extra shipping fee. Other Policies: 1. We are not responsible for any custom duty or import tax. 2. After receiving the payment for item, we will leave POSITIVE FEEDBACK. If the item is not satisfactory to you when you received, please feel free to contact us. 3. All emails will be responded within 1 business day. If you do not receive our reply, we will reply to you upon receipt of your re-sent email as soon as possible. 4. Serious Buyer Only!Please place bid only if you agree with all the terms.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
1.Please feel free to contact us if you have any question. We are happy to answer all your question. 2. E-mail will be answered, expect weekends and holidays time. 3.Due to time zone difference, please allow 24-48 hours to get yours mail replied.(During holidays and bank holidays are an exception) 4.If no response for you with 48 hours please check the spam in your mail box. Thank you!