Monday to Friday 9:00-18:00 and Saturday 9:30-16:00 (Beijing time). Except holidays! Our aim：Sell high-quality items . Provide best customer service. Using best delivery channel . We have checked and tested all products carefully before we send to customer. If you still have any problem about item, please don’t hesitate to contact us !! we will try our best solving your problems within shortest time . Friendly remind
If buyer open dispute or leave negative feedback without contacting us in advance, we will not provide after sales service, and buyers will be put in the black list. So communication very very important for you and me . For scammers, we will provide all proofs and report them to Aliexpress, which will result in buyer\'s Aliexpress account been closed . Payment
1. Payments must be made within 20 days after placing the order, otherwise the order will be invalid or canceled by system. 2. If the payment is not available or invalid, your order will be closed by system 3. We accept Alipay,WesternUnion,T/T. All major credit cards are accepted through secure payment processor ESCROW. Shipping 1. Products will be packaged well and ship out in 2-5 working days after payment been confirmed. 2. Detailed tracking information will be upload in 2-4 working days after we fill in tracking number , customer can track it via this link :http://www.17track.net/en 3. International shipping time usually takes 2060 days. some country more faster , some country more slowly .Many facts such as bad weather, custom or sales hot season etc, maybe cause delay. so please kindly understand . If you wait too long, please contact us and we will help you check what happened with your package. Feedback
1.We mantain high standards of excellence and strive for 100% customer satisfaction!Feedback is very important ! We request that you contact us immediately BEFORE you leave Netral or Negative feedback, so that we can satisfactorily address your concerns. 2.We appreciate 5 stars positive feedback, It\'s good for our longter business.We will also send the same feedback to you. Customs, Tax and Duties
1. All the countries have different rules, please make sure the product don’t have any restrictions in your country before purchase it. Buyers are responsible if the product is returned or hold by buyer\'s custom for restrictions reasons. 2. If the product need any special document in your country or need to be describe by a certain value, please require in it advance. Documents such as invoice etc, will not be send with the package unless it was required by the buyer. 3. Product price doesn’t include import taxes or any additional fee. Buyer is responsible for clear customs and pay the fee if it is charged by the buyer’s country. But we can help buyers providing product invoice or any other document and information buyers need to clear the customs, so please don’t hesitate to contact us. Return and Refund
1.You have 7 days to contact us and 30 days to return it from the date customer received items. If this item is in your possession more than 7 days,it is considered used and we will not issue you a refund or replacement. 2.All returned items must be in the original packaging and you must provide us with the shipping tracking number,specific reason for the return.We only accept return the goods by Post or EMS. Guarantee
1. 6 months Manufacturer warranty for defective items(excluding items damaged or misused after receipt). Accessories come with 3 months warranty. 2. Defective items MUST BE reported and returned within the warranty period(in the original packaging if possible).You must tell us,what the defect is and give us your order number.