All item is shipping within 24hours except holiday and weekend after payment had been finished.
1. We will send to the order address;
2. We will not responsible for it be returned by wrong address;
3. If you need revise ship address please send us a note before or at the moment when you make payment.We are not responsible
for any wrong or undeliverable address;
7-12 working days by ePacket to USA;
7-15 working days by royal airmail to UK;
10-20 working days by royal airmail to Canada;
15-22 working days by royal airmail to most countries in Europe;
For Spain,Italy,Brzail,Russia and some other countries,items will take longer Customs clearance time.Sometimes even take about
45 working days.Any question,please email us first!
If you need fast shipping such as EMS,DHL,UPS,TNT etc.,please pay extra shipping fee,also add your phone number when you
pay for it;
Very Important Tips:
We have much experience on customs clearing;
Please tell us what is the best price for declared value on the invoice,so that you can avoid to pay high tax;
As far as we know , FRANCE BRAZIL and TURKEY have strict inport policy.so if your package is going to those country,you must
quite familiar with the policy and tell us what should we do;
If you are from Brazil,you must provide your CPF NUMBER(TAX NUMBER) to us;
Customers from FRANCE,TURKEY, BRAZIL,BELARUS,RUSSIA,you 'd better choose HK Post,Fedex or EMS shipping methord.
We are professional in lighting products for many years,moement we could offer more than 1000 models for the lighting products and all parts of it.All items are new condition,about all our items have our own logo on the ,products,if you have any question about our item,please kindly email us first,we will try our best to solve it for you!
We provide 24 hours, 7 days service,all your messages will be replied in 24 hours. If you don't receive our reply,please kindly re-sent your email because sometimes your message maybe rejected in the junk box.
Buyer MUST contact us to send the defective item back for exchange.
Please read our Return/Refund policy for detail:
1. Defective products must be returned within 30days from issuing date.Otherwise no replacement;
2. No Refund accepted fater 30days of receipt;
3. Returns made for no-defective merchandise will be charge a 10% restocking fee;
4. In all cases,buyer pay shipping feeds at their own cost to return products for exchange or refund;
5. Refund will be made upon receipt returned item.
If you have any questions about our products please do contact us firstly by email.As you knew your feedback if very important for
our future business,if you dissatisfy with our service do contact us.We will try our best to solve it.
We only looking forward to your positive feedback.Many thanks!