Import duties taxes and other custom clearance fees are not included in item price or shipping cost. These are buyer’s responsibility. Pls check with your custom office to determine what these additional costs will be prior to your purchase. We could declare a lower value to help you avoid some taxes per your request. Reception problem First, please note that the packaging is intact, if there is any damage caused by rude express, please claim to the shipping company, and in 24 hours the claim number to us, then we can handle and check for you, any problems can be saved, but don't dispute, thank you! We do our best to keep our customers satisfied. But there are things we can't control, like a postman putting your package in the rain. Pls DO NOT open dispute or write a bad or neutral review directly without any contacting. You have our words here: All problems can be solved by a good communication, we hope all of our client can satisfied with our products and service. If you have any problems about our products or service, please contact us first and we will give you a perfect solution.