It's better to pay via USA instead of RMB if by Credit Card. Thanks a lot.
Orders of fur coat
Kindly tell us the model number to check the stock for fur coats before placing orders. Thanks.
1. Items will be shipped within 10 working days after payment is received.
2. China Post Air Mail / China Post Air Parcel takes around 7-60 business days or longer to arrive.
EMS takes about 7-15 working days to arrive.
DHL/TNT/UPS/FEDEX takes about 4-7 working days to arrive.
3. Please note the parcel will be declared as gift with lower value for easy customs clearance and lower tax for you.
4. We will ship to the address on website you left if you don't send us another address.
5. If there is any accident, delays or other issues during shipping, it's the responsibility of express company’s.
Receipt of items
If the item is burned when you receive the item and it’s also delivered by DHL, FedEx, EMS, CPAP, please kindly refuse accepting the item or contact the express and leave approval like taking pictures. If it’s delivered by CPAM, no need refusing it then.
1. Kindly check all the product information carefully or ask us if there is any query before placing order. If you are not satisfied of the products, you can exchange the item but please pay all extra shipping fees.
2. If buyers want to exchange defective or incorrectly shipped items, please contact us within 2 days after receiving the products. Thanks.
Kindly give us 5 Stars
if you're satisfied to our product and service. It’s very important to us. Many thanks. We'll also give 5 stars
to you which is also important to buyers.
1. All emails will be answered within 24 hours in normal.
2. If no reply from us after sending emails, please kindly send it again to avoid any misunderstanding caused by service errors. Thanks.