Package and delivery:
1. All the products will delivery to you in 1-2 workdays after confirm the payment. 2. We will use appropriate materials for a reasonable, secure packing of your goods. If goods are damaged during the transport, please inform our service department within 3 days after goods are received. Shipping:
1. All the goods delivery by FedEx or DHL express from Guangzhou. And we will declare the low value on the shipping invoice to reduce your custom tax. 2. If you have your own forwarder in China, we can offer Free Delivery for you in Guangzhou City! 3. There are no shipments on weekend and public holidays. 4. Delivery time to your country.
Express Fedex UPS DHL EMS
North America 2-4 workdays 2-4 workdays 3-5 workdays 7-10 workdays Asia 2-3 workdays 2-3 workdays 2-5 workdays 5-7 workdays European 4-5workdays 4-5 workdays 3-5 workdays 7-10 workdays Middle East 4-5 workdays 4-5 workdays 3-5 workdays 7-10 workdays Australia 4-5 workdays 4-5 workdays 4-5 workdays 5-7 workdays South America 5-7 workdays 5-7workdays 5-7 workdays 7-10 workdays Africa 7-10 workdays 7-10 workdays 7-10 workdays 7-10 workdays
General products return requirements:
1.Please contact with us in 5days after you receive the goods if you find any quality problems. Return or exchange is acceptable for the problems products. 2.Please confirm that you have bought the right products when make purchasing. If you make mistakes when purchasing, then we will charge you 15% return poundage (Special products are non-refund or exchange). 3.If the undeserved damage is caused due to personal reasons, we don\'t accept return or exchange. Any unreasonable return is not acceptable after receive the goods. 4.Please give us “praise” after receive the goods, any problem contact us in the first time. We’ll try our best to help you. The “assessment” or “bad review” will not do any help for solvent the problem. Feedbacks: We exchange feedbacks. After you update our feedback, we update yours. If there is a problem, please contact us before leaving negative feedback. Customer service: If you have any questions, please send us a message on Aliexpress. Because time zone is . different, we will answer your questions within 24 hours .