About the TEENRA brand:
-TEENRA is a american brand
-TEENRA focus on making high quality silicone kitchenwares
-TEENRA used is 100% food grade silicone
-TEENRA used is fastest shipping channel
What's the food grade silicone
TEENTA used is 100% food grade silicone non-toxic and no unpleasant smell. Our material can be passed by FDA and LFGB.
About the shipping
-For most of orders, we would like to ship them out to you by fastest channel,like EUB or China air mail. You can track your order online. So,please don't worry about it
Escrow is safe for buyers and sellers, we recommend you to choose Escrow,it supports Credit card, Money bookers, Visa, Master-card, Western union etc. If you need to use "other" payments,please contact us ,via mail or message. Payment should be finished within 7 days, if have some difficult, please notify me.
We only ship to your confirmed address. Please make sure your shipping address is correct before purchase. All the orders will be shipped out within 1-4 business days upon payment confirmation. The shipment by China Post Air Mail for less than 2kg goods ,generally it will take 25-45 working days(some countries can be much longer) ,if you need the goods very urgently ,please contact us for DHL etc .We will calculate the shipping cost for you .It always takes about 3-7 days to arrive.
We are not responsible for any custom duty or import tax We do our best to serve our customers the best that we can. We will refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services