925 sterling silver
We always providing true picture of the goods!
please allow the color differences in different camera and light.
We can accept ESCROW or Credit Card
1.Each order no minmium free shipping by China Post Air Mail.(ePacket for USA). 2.Amount over $358 free Express (DHL/UPS/EMS/SF) shipping. 3.If you have any special delivery requirement, Please contact us in advance 4.EMS, DHL, UPS, FEDEX, TNT express shipping usually take 5-7 days depend on the destination Countries. 5.China Post Air Mail usually takes around 25-60 working days to your Country. 6.We are not responsible for any accidents, delays or other issues that are responsibility of the shipping service. "" .
Q1: What's the material of this item, sterling silver or silver plated?
A1: This item is made of Genuine 925 sterling silver, any fake will refund directly.
Q2: For the Gold Products, are they real gold charm or gold plated
A2: They are 14K gold and plated all have, if you not sure , please contact seller.
Q3: Can I do customer design?
I want to mark our own logo on the charm.
A3: It is certainly ok, please contact us.
Q4: Can it be ship to my Country and Custom problem
A4: We can send the goods to the whole world and .
Q5: I am a retailer/wholesaler
, your price is such expensive, can it be lower?
A5: If you are a retailer or wholesaler in your Country, please contact us, we will tell you how to deal with the business.
We would love to hear from you. Contact us anytime via the "Online Chat" or "Message Seller". We will answer your question within 24 hrs. 1.Warranty: 7-days money back 2-weeks exchange 2.All product in our store 100% guaranteed 925 sterling silver with high quality. 3.As for the Glass products, it is handmade, so the actual colors and pictures on show is a little differen 4.We will refund the purchase price but not the shipping and handling costs. 5.The return shipping to us would be at your expense and the items returned should be kept in their original status Feedback: 1. If you are satisfied with the shopping, please leave positive feedback as a reward to us, we will make persistent efforts to provide better service to you. If you have any doubt about our products, please contact first, we will give you the most satisfactory answer! 2. We want you a high score buying experence, any question contact seller before leave any negtive or natural feedback. CHAT US ! We will try our best to issue the situation. Thank you !!!