Payment: Pleas pay for soon after you place the order . if you have any problem about payment , please visit the link Shipping: Package ship as soon as possible after your payment( usually 1-5 days ),China Post air mail will take around 20-45days, some coutries will takes 20-60 days, EMS(7-15days), e-packet around 20-35 days . To Russian , usually send out via CDEK . As international transportation need a long time , so have many can't control reasons to delaying . If you didn't receive your package,or the parcel is damaged,or have the defective products, please provide us some pictures as evidence, if it's true, we will resend a new product or refund you ! please don't ask for dispute firstly ! thank you for understanding ! Returns: If you want return the products , you need pay for the freight fee . but as the international freight fee is expevsive . we don't suggest you return back . you can discuss with us to find the best way ! Feedback:Since your feedback is very important to our business development, we sincerely invite you to leave positive feedback and 5 stars for us if you are satisfied with our product and service. Thank you! If you dissatisfied with it, please kindly contact us before leaving any negative and neutral feedback. We will try our best to solve the problem and satisfy you. Thank you very much!